Information Technology

Information Technology

Welcome to Information Technology at South Georgia State College.

The IT Division is a major service provider to all stakeholders within the college community and supports most mission-critical processes and services, many 24/7. The division also provides a visionary and leadership role relating to e-content, infrastructure, services and policy, and often acts as a change agent.

The IT Division is under the supervision of the Chief Information Officer and is responsible for the following:

• Support and assistance for desktop computing in both administrative and academic environments,
   including equipment acquisition and repair;
• Operating system and database administration for the central campus computing environment;
• Data and voice communications;
• Support for Banner, PeopleSoft, and related applications;
• Software support and distribution;
• Web Assistance;
• Maintenance of campus network infrastructure;
• Network and email account setup and management;
• Management of student computing labs;
• Management of the campus Audio/Visual services.

Additionally, we offer centralized support, training, and consulting concerning information technology to the campus community.

Jimmy Harper
Vice President of Enrollment Management and
Information Technology
Chief Information Officer


Notice of Change:


Starting this Friday afternoon, 12/1/2017, at 5:00 pm, you will need to use your email password as your password to log on to Banner Web.  Your username will remain the first part of your email address before the @ symbol.

If you have issues logging in, you can submit a trouble ticket for IIT assistance.

Thank you,

Information and Instructional Technology Division 



On November 20, SGSC will be implementing a change on the student email system. 

If you have set up your security questions in email, you can click on the “can’t access your account” link and reset your email password. 

If you have not set up your questions, you can also log in with an initial password using the following schema: If your name is Jane Doe your password will be sgscJDXXXX, where the sgsc is the acronym for South Georgia State College, the J is the first letter of the first name (capitalized) and the letter D is the first letter of the last name (also capitalized), the XXXX represents the last four digits of your Student ID (or 988 number). 

Thank you,

Information and Instructional Technology Division 

Our Mission

Information Technology is to provide South Georgia State College (SGSC) students, faculty, and staff with a reliable and secure technology infrastructure that supports the student learning process, academic and student programs, and the administrative service functions of the College.

In support of this mission, we will:

  • Provide oversight of the college network and administrative systems, computer labs, and classroom and office technology
  • Deliver training on the use of the technology and software programs.
  • Demonstrate technical and operational excellence through a commitment to professionalism and continuous improvement.
Name Position/Title Phone E-mail Campus Location/Building
Harper, Jimmy

Vice President of Enrollment Management and
Information Technology

912.260.4314 jimmy.harper Douglas-Richey Hall
Brantley, Susan Instructional Technology Specialist 912.449.7537 susan.brantley Waycross-Administration Building
Brown, Suzie Director of Information Technology 912.260-4320 suzie.brown Douglas-Richey Hall
Butler, Ernestina Technical Support Specialist I 912.449.7542 ernestina.butler Waycross-Administration Building
Kirkland, John Infrastructure Support Specialist II 912.260.4319 john.kirkland Douglas-Richey Hall
Lewis, Annette Network Support Specialist II 912.260.4318 annette.lewis Douglas-Richey Hall


View the IT Strategic Plan

Reference guides:

Avaya 9620 (PDF)

Avaya 9630 (PDF)

Checking SGSC Voicemail

Utilizing the Visual Voice Commands on IP Office


Microsoft Teams (End User Training) Microsoft Teams is the hub for team collaboration in Office 365 that integrates the people, content, and tools your team needs to be more engaged and effective.

Respondus 4.0 is a Windows-based authoring tool that makes it easy to create and manage exams for GeorgiaVIEW.

Respondus LockDown Browser is a customized browser that increases the security of online testing in GeorgiaVIEW.  "When students use Respondus LockDown Browser to access a quiz, they are unable to  print, copy, go to another URL, or access other applications.  Students are locked into a quiz until is it submitted for grading." 

IT Ticketing System