eduroam FAQs

South Georgia State College rolled out a new wireless network for students, faculty, and staff to use on campus and beyond. See below for answers to questions you may have about our new wireless network, eduroam. 

What is eduroam?

eduroam (education roaming) is a secure, global, roaming wireless network created for colleges, universities, and research institutions.

What does eduroam do?

The eduroam wireless network allows SGSC faculty, staff, and students to securely connect to the Internet both on campus and when visiting other participating eduroam locations. It also allows visitors from other eduroam participating institutions to easily connect to our wireless network.

Is eduroam safe?

eduroam uses the latest encryption and authentication standards. It’s far more secure than commercially available public wireless networks and hotspots.

How do I connect to eduroam?

You log into eduroam using your SGSC email address and password. When you connect to eduroam at a participating institution, the network forwards your credentials to SGSC, where they are verified and validated. This validation request happens behind the scenes, and you should be able to access the institution’s eduroam network immediately. eduroam doesn’t make you enter your username and/or password in a webpage to connect when you’re not at SGSC.

Why do I have to use my SGSC email address to log into eduroam?

You have to log into eduroam using your SGSC email address and password to validate and verify your credentials at other institutions. Your @sgsc.edu email address proves that you are part of the SGSC community. Once eduroam has verified that you are part of a participating eduroam institution, you won't have to re-enter your credentials to connect when you’re at another institution.

What if I have issues connecting to eduroam?

If you have issues connecting a device to eduroam, or have problems in a certain location on campus, please submit a Student Help Desk Ticket and let us know. (Be sure to select eduroam.)

Where else can I use the eduroam network?

The eduroam network is currently available in over 100 countries. See lists of current eduroam service providers by region below:

USA: https://www.incommon.org/eduroam/eduroam-u-s-locator-map/

Other locations: https://www.eduroam.org/where/